Tune in for The Importance of Outstanding Customer Service

Thursday, May 28th at 12:30pm ET


Join us this month as Fran sits down to talk with customer service expert and award-winning author, Shep Hyken, to discuss the importance of having outstanding customer service! Watch as he shares his tips on how to:

  • Create stellar relationships with your customers
  • Make sure you’re selling your products to the best of your ability
  • Assemble a winning team that ensures your customers keep coming back for more!


Shep Hyken is a customer service/experience expert and keynote speaker. He is the New York Times bestselling author of seven books, including Moments of Magic®, The Cult of the Customer, Amaze Every Customer Every Time, and The Convenience Revolution. He also created The Customer Focus, a customer service training program.

To view and purchase any of Shep’s award-winning books, click here!

About Our Host

Fran Tarkenton is a member of the Pro Football Hall of Fame and the College Football Hall of Fame, playing quarterback for the University of Georgia, the Minnesota Vikings, and the New York Giants during a record-setting career that took him to three Super Bowls. Since retiring from football Fran has had a successful and publicly recognized business career, building more than 20 companies (including during his NFL career). Today, Fran is a trusted spokesperson for small business in America, appearing as a small business authority with television, radio, and print journalists.