Upcoming event

Our upcoming OneMoreCustomer event features Fran Tarkenton and special guest, Shep Hyken, discussing Customer Service Habits That Create Confidence With Everyone.

Live Broadcast | Thursday January 25th | 12:30 pm ET

About This Event

Want to amaze your customers, impress the people you work with, and outshine your competition? Tune in and learn the simple practices and habits that can take your business from average to amazing, including turning misery into magic, embracing authenticity, craving feedback and more. Once you master these habits, you’ll be able to:

  • Create trust
  • Build stronger relationships
  • Make more sales
  • Advance your career

Step out out of the ordinary and step into amazing. Join us for this coaching and networking event!


About Our Guest

Shep Hyken is a customer service and experience expert and the Chief Amazement Officer of Shepard Presentations. He is the New York Times and Wall Street Journal bestselling author of Moments of Magic, The Loyal Customer, The Cult of the Customer, The Amazement Revolution, and Amaze Every Customer Every Time. His articles have appeared in hundreds of publications, and he has been inducted into the National Speakers Association Hall of Fame for lifetime achievement in the professional speaking industry. Shep is also the creator of The Customer Focus, a customer service training program that helps clients develop a culture and loyalty mindset. For more information visit www.Hyken.com.

About Our Host

Fran Tarkenton is a member of the Pro Football Hall of Fame and the College Football Hall of Fame, playing quarterback for the University of Georgia, the Minnesota Vikings, and the New York Giants during a record-setting career that took him to three Super Bowls. Since retiring from football Fran has had a successful and publicly recognized business career, building more than 20 companies (including during his NFL career). Today, Fran is a trusted spokesperson for small business in America, appearing as a small business authority with television, radio, and print journalists.