One More Customer is a monthly webcast event for business owners focused on sales, marketing and customer service—all the things required to get one more customer. Fran Tarkenton and a special guest present a live video webcast with an insightful business coaching session. Guests include CEOs, bestselling authors, motivators, entrepreneurs, marketers, real estate moguls, and other movers and shakers, with a special focus on sales, marketing, and customer service.
Founder, The Home Depot
Every successful business has to start small. Home Depot is no exception. When Bernie Marcus started the company, there was no hint of its incredible growth and success. Bernie and his partners were unable to secure a loan and faced countless problems trying to get off the ground. But thanks to Bernie’s insightful, steady leadership, Home Depot grew—and grew and grew!
Bestseling Author & Professor
Adam is the youngest-tenured and highest-rated professor at the Wharton School of Business, and the author of the bestselling book Give and Take. Adam’s research in organizational psychology can be used by any business—from a sole proprietor to the Fortune 500—to grow and increase productivity.
CEO, Benchmark Communications
The CEO of Benchmark Communications and author of Conversational Intelligence (and three other bestselling business books), Judith is an expert in creating and maintaining a business’s culture. Her work looks at not only the social impacts, but also the neuroscience of communication and culture.
Founder & CEO, Brighthouse
Joey is the Founder and CEO of the global consultancy BrightHouse, and author of The Story of Purpose. With more than 500 creative awards for his work in marketing and advertising, Joey challenges business owners to change the way they think about their missions, brands, and legacies.
International bestselling author
Bob Burg shares information on topics vital to the success of today’s business person. He speaks for Fortune 500 companies, franchises, and numerous direct sales organizations. Bob’s audiences range from 50 to 16,000, and he shares the platform with today’s top thought leaders, broadcast personalities, Olympic athletes and political leaders including a former United States President. He is the author of the widely-read Endless Referrals, and the WSJ best-selling business parable, The Go-Giver (coauthored with John David Mann). Bob’s newest book is Adversaries Into Allies, which draws on his own experiences and the stories of other influential people.
Managing Director, MIT
As the managing director of the Martin Trust Center for MIT Entrepreneurship at MIT, Bill is helping to create a new generation of entrepreneurs. As more and more business students go into entrepreneurship instead of finance and consulting, Bill is on the front lines of entrepreneurial education.
senior consultant and coach
JD Clockadale is a senior consultant and coach for Aslan Training and Development as well as an executive presence and public speaking coach. He works with companies such as St. Jude Medical, Coca-Cola, Bank of America and The Home Depot. He has extensive experience in professional skill development, sales and public speaking and is the author of the time management book M.A.D. Time Ownership for Sales™ (www.madtimeownership.com). He is currently a contributing author to the sales magazines “Annuity Outlook” and “Broker World” and is an adjunct lecturer for business communications in Georgia Tech’s Scheller College of Business MBA program.
Aubrey Daniels, Ph.D.
Aubrey Daniels International
Aubrey C. Daniels, Ph.D., is the world’s foremost authority on applying the scientifically-proven laws of human behavior to the workplace. A thought leader and internationally recognized expert on management, leadership, safety and workplace issues, he founded Aubrey Daniels International in 1978 to help organizations employ the timeless principles of behavioral science to re-energize the workplace, optimize performance and achieve lasting results. He is the author of six best-selling books widely recognized as international management classics, including Oops! 13 Management Practices that Waste Time and Money (and what to do instead). His books have been translated into Japanese, Chinese, Korean, Spanish and French and have been licensed in China, India, Indonesia, Japan, Korea, Romania and Saudi Arabia.